Our service team remains here to serve you. We are completing service requests by appointment only, and face masks are required. We invite you to call the office and schedule a service request appointment
The Ivy Apartments in Sherman Oaks is known as a beautiful community to call home! If you have any questions, please don’t hesitate to email, call, or stop by the office!
Here you can pay rent online, enter service requests, and find out what is happening in and around our community!
At The Ivy Apartments, we would like to extend our resident relations beyond service requests and the everyday office assistance. Our goal is to provide you with the best residential service possible! So, if you have something to share with us, we would love to hear about it!
The Ivy Apartments in Sherman Oaks
15301 Valley Vista Boulevard
Sherman Oaks, CA 91403
P: 818-784-0918 TTY: 711
Mon-Fri: 9:00 AM-6:00 PM
Sat-Sun: 10:00 AM-5:00 PM
Maintenance Service Requests
Our service team remains here to serve you. We are completing service requests by appointment only, and face masks are required. We invite you to call the office and schedule a service request appointment.
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In support of our Francis Care Green Initiative, all notifications and community announcements are delivered by email. It is the responsibility of the resident(s) to notify the leasing office of any changes to their primary email account and provide us with their current email addresses for future correspondence and alerts, such as emergencies, property maintenance information, pest control treatment scheduling, leasing office closures, preventative maintenance, package notifications, property events, impromptu contests, monthly billing notices, etc.
If the resident(s) are notified via email to contact the leasing office, and requests are not responded to promptly, a written document may be delivered to the apartment as a secondary form of contact. In keeping with this initiative, please provide your email address and check your inbox regularly. Thank you in advance for your full cooperation.